Privacy policy

Privacy Policy

Information for the User

Who is responsible for the processing of your personal data? www.Palestino.Store is the RESPONSIBLE party for processing the USER's personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data? To maintain a commercial relationship with the user. The operations planned for processing are:

  • Sending commercial advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that allows for commercial communications. These communications will be made by the RESPONSIBLE party and will be related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to the personal data.
  • Conducting market research and statistical analysis.
  • Processing orders, requests, responding to inquiries, or any other type of request made by the USER through any of the contact forms available on the RESPONSIBLE party's website.
  • Sending online newsletters about news, offers, and promotions in our activities.

What is the legal basis for processing your personal data? The processing is legitimized under Article 6 of the GDPR as follows:

  • With the USER's consent: sending commercial communications and newsletters.
  • For the legitimate interest of the RESPONSIBLE party: conducting market studies, statistical analysis, etc., and processing orders, requests, etc., at the USER's request.

How long will we keep your personal data? They will be kept no longer than necessary to fulfill the purpose of processing or as required by legal prescriptions for their custody. When they are no longer necessary, they will be deleted with appropriate security measures to ensure anonymity or complete destruction of the data.

Who will we share your personal data with? No third-party data sharing is planned unless necessary for the development and execution of processing purposes, with our service providers related to communications, with whom the RESPONSIBLE party has signed confidentiality and data processing contracts required by current privacy regulations.

What are your rights? The rights that the USER has are:

  • The right to withdraw consent at any time.
  • The right of access, rectification, portability, and deletion of their data, and to limit or object to its processing.
  • The right to file a complaint with the supervisory authority if the processing does not comply with current regulations.

Contact information to exercise your rights:

Tienda Palestino Store
Avda El Parron 0999,
Santiago,
Chile

Obligatory or voluntary nature of the information provided by the user
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly and unequivocally accept that their data is necessary to attend to their request, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE party is truthful and is responsible for notifying any modifications.

The RESPONSIBLE party informs that all data requested through the website is mandatory since it is necessary to provide optimal service to the USER. If all data is not provided, it cannot be guaranteed that the information and services provided will fully meet the USER's needs.

Security Measures

In accordance with current personal data protection regulations, the RESPONSIBLE party complies with all provisions of the GDPR and LOPDGDD for the processing of personal data under its responsibility and with the principles outlined in Article 5 of the GDPR, ensuring that the data is processed lawfully, transparently, and in a manner adequate, relevant, and limited to what is necessary for the purposes for which they are processed.

The RESPONSIBLE party guarantees that it has implemented appropriate technical and organizational policies to apply security measures required by the GDPR and LOPDGDD to protect the rights and freedoms of USERS and has communicated the necessary information for USERS to exercise these rights.

For more information on privacy guarantees, you can contact the RESPONSIBLE party at:

Tienda Palestino Store
Avda El Parron 0999,
Santiago,
Chile

Security Measures.
TiendaCalzados.com informs you that it has implemented necessary technical and organizational security measures to guarantee the security of your personal data and avoid alteration, loss, and unauthorized access or processing, considering the state of technology, the nature of the data stored, and the risks they are exposed to, whether from human action or the physical or natural environment. This is in accordance with the provisions of the GDPR.

Additionally, Palestino Store has established additional measures to reinforce the confidentiality and integrity of the information within its organization, continuously supervising, controlling, and evaluating the processes to ensure compliance with data privacy.

Exercising Rights
Individuals who have provided their data through Store Calzados may contact the owner to exercise their rights to access, rectify, delete, limit, or oppose the use of the data stored in their files.

The quickest and easiest method would be to send an email to info@palestino.store requesting the modification or deletion of your data. Any information we need to store due to a legal or contractual obligation will be blocked and only used for such purposes instead of being deleted.

The interested party may exercise their rights through written communication to Store Calzados with the reference “Data Protection,” specifying their details, proving their identity, and the reasons for their request at the following address:

Palestino Store
Avda El Parron 0999,
Santiago,
Chile

You can also exercise your rights via email: info@palestino.store

External Links
As a service to our visitors, our website may include hyperlinks to other websites that are not operated or controlled by the Website. Therefore, Palestino Store does not guarantee or take responsibility for the legality, reliability, usefulness, truthfulness, and accuracy of the contents of such websites or their privacy practices.

Modification of the Privacy Policy
Palestino Store reserves the right to modify its Privacy Policy based on its discretion, due to legislative, judicial, or doctrinal changes by the Spanish Data Protection Agency.

Any changes to the Privacy Policy will be published at least ten days before they come into effect. The use of Palestino Store after such changes implies acceptance of them.

Do Not Wish to Receive Our Information or Want to Revoke Your Consent?
In accordance with the provisions of Law 34/2002, of June 11, on Information Society Services and Electronic Commerce, you can object to the use of your information for advertising, market research, or satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do this, you must send an email to the address. If you have received advertising via email, you can also object directly from that email by clicking on the link provided and following the instructions given. Please note that our systems may require a time period that will not exceed 48 hours to make your objection or revocation effective, and during this period, you may continue receiving messages.

Social Media Plugins
On our website, we offer links and services related to different social networks (e.g., “Like” on Facebook). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with information about your visit to the website.

Therefore, it is advisable to inform yourself about the functions and privacy policies of the respective social networks if you access one of our websites with any of your social media profiles or share information through them.

Acceptance, Consent, and Revocability
The User declares that they have been informed about the conditions of personal data protection, accepting and consenting to the processing of their data by Palestino.Store in the manner and for the purposes outlined in the legal notice.

As you are aware and as we have communicated throughout these privacy policies, you can revoke your data at any time, but always without retroactive effect.

Changes to the Privacy Policy
Palestino.Store reserves the right to modify this policy to adapt it to legislative or jurisprudential changes as well as industry practices. In such cases, the Provider will announce the changes introduced on this page with reasonable prior notice before they come into effect.