FAQs

Frequently Asked Questions:

●︎ How much does shipping cost?

Free shipping on orders over +49€


Shipping to Spain (Peninsula) costs 4.99€.
Shipping to Balearic Islands and Portugal costs 9.99€.
Shipping to the rest of Europe costs 12€.

●︎ How can I make an exchange or return?

To make an exchange or return, please contact us via:

WhatsApp: +34 615 48 85 87

Email: info@palestino.store

You have 30 days of WARRANTY.

●︎ Delivery times for orders.

Delivery times for Mainland Spain and Portugal are 1 to 2 business days (Saturdays and Sundays are not considered business days).

Shipping to the Balearic Islands is 2 to 4 business days.

Shipping to the rest of Europe is 3 to 5 business days.

●︎ Palestino product warranty.

Our t-shirts are of very good quality, breathable, comfortable for sports, and not too tight.

We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ●︎ How can I track my order?

    When we ship your order, you will receive an email notifying you that it has been sent. The next day, you will receive an email from GLS with the tracking information, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped or you might have provided an incorrect email when placing the order. If you have questions, you can contact us via:

    WhatsApp: +34 615 48 85 87 Email: info@palestino.store

    For faster communication, please use WhatsApp.

    ●︎ How can I contact you?

    You can contact us through the following methods:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ It’s been more than 7 days, and I still haven’t received my order. What should I do?

    If more than 7 days have passed and you haven’t received your order, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ I noticed that I missed some details when placing my order. What can I do?

    Please contact us as soon as possible via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ I placed my order but haven’t received a confirmation email.

    If you haven’t received the confirmation email, it’s likely due to one of two reasons:

    1. The email may have gone to your spam or junk mail folder.
    2. You may have entered an incorrect or erroneous email when placing the order.

    If you still have questions, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ Are the t-shirts personalized?

    No, the t-shirts are delivered without numbers or letters. Currently, we do not offer personalization services. We apologize for the inconvenience.

    Based on 475 reviews
    96%
    (458)
    3%
    (13)
    1%
    (3)
    0%
    (1)
    0%
    (0)
    467
    R
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Rubén Calles Aliaga
    Todo genial

    La entrega fue antes de lo esperado, llego bien empaquetado y sin problemas, buena calidad de la camiseta

    User picture
    A
    Pantalón corto Palestino short negro 2025 / 2026
    Abdellah

    Buena calidad, muy buen servicio.
    Recomiendo 100%

    A
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Abdellah

    Buena calidad, muy buen servicio.
    Recomiendo 100%

    A
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Abdellah

    Buena calidad, muy buen servicio.
    Recomiendo 100%

    V
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Vanesa Rubio Sánchez

    La camiseta nos encantó. Muy buena calidad y buen precio. Además el servicio de entrega fue una maravilla; nos llegó al día siguiente de pedirla.

    f
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    feher el gamal
    Durissimo

    Calidad increíble, super recomendado de verdad que la camiseta es preciosa y obviamente apoyando a Palestina, de las mejores compras que he hecho y no tardaré en comprar otra, #FreePalestine.

    C
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    César Jiménez

    Preciosa camiseta

    F
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Fernando Madrazo

    Genial

    V
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Vanessa Caballero Oller
    Camiseta excelente

    La luzco con mucho orgullo. Free Palestine

    D
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Dalila Boullouz Chafea
    calidad top

    talla estandar ni grande ni pequeño.viva palestina libre

    N
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Nieves De Andres
    Camisa palestino

    Muy bonita pero la habria pteferido de algodon

    R
    Camiseta Negra Palestino Chile oficial 2022 / 2023
    Rafael Posada Cervera
    Perfecta

    Camiseta perfecta, viva palestina libre

    R
    Pantalón corto Palestino short negro 2025 / 2026
    Raúl Guadian Delgado
    Perfecto

    Calidad y diseño fabulosos

    M
    Camiseta Fc Palestina Rosa
    María De La O Gallego López

    Todo genial

    M
    Camiseta Fc Palestina Negra
    María De La O Gallego López
    EXCELENTE

    La calidad es increíble. El diseño es muy bonito y la talla corresponde a la perfección con lo esperado. El tiempo de envío fue rapidísimo y todo genial. Encantada con mi compra y PALESTINA LIBRE.

    M
    Camiseta Fc Palestina Negra
    Mohamed chafie Mohamed
    Camiset plestina Negra

    Increible calidad ! Pienso en volver a comprar!

    L
    Camiseta Blanca Palestino Chile oficial 2022 / 2023
    Luisa Lajarín López
    Me encanta

    Perfecto

    E
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Enrique Di Martino
    Freeeeeeee

    Gracias gracias gracias 💪🏽💪🏽💪🏽✌🏻

    P
    Camiseta Blanca Palestino Chile oficial 2022 / 2023
    Pablo Muñoz Sempere
    Todo bien

    Todo espectacular

    E
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Eduardo Aurelio Iglesias Rico
    Buenas compra

    Bonita elástica del club que es más que un club deportivo: un pueblo malteado, pero que se niega a desaparecer

    L
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Louis Morizot
    Tee shirt Palestino

    I love this tee shirt and what it represents, it's a mix between a team from Chile made of Palestinian immigrants and the celtic team from Scotland whose fans are also strong pro palestinian activists, this tee shirt is the necessary internationalisation of our struggles !

    K
    Camiseta Negra Palestino Chile oficial 2022 / 2023
    Karina Serrano Jure
    Perfecta

    Diseño hermoso, buena calidad y precio! Me encantó :) muchas gracias

    B
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Boukerdoun Samir
    Boukerdoun

    Absolument parfait !
    Free Palestine

    Z
    Camiseta Blanca Palestino Chile oficial 2022 / 2023
    Zigor De la Presa
    Muy Buena calidad

    Camiseta recomendable, comoda y de buena calidad.

    A
    Pantalón corto Palestino short negro 2025 / 2026
    Amine Kaboul
    Incroyable

    Taille parfaite

    FAQ

    How much does the shipping cost?

    Free shipping on orders over +49€


    Shipping to Spain (Peninsula) costs 4.99€.
    Shipping to Balearic Islands and Portugal costs 9.99€.
    Shipping to the rest of Europe costs 12€.

    How can I make an exchange or a return?

    Yes, to make an exchange or return, contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    You have 30 days WARRANTY.

    Delivery time for orders

    Delivery times on the Peninsula (Spain and Portugal) are 1 to 3 business days, weekends are not considered business days.

    Shipments to the Balearic Islands take 2 to 4 business days.

    Shipments to the rest of Europe take 3 to 5 business days.

    Warranty for 'Palestino' products

    Our t-shirts are of high quality, breathable, comfortable for sports, and not too tight.

    We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ¿Cómo puedo realizar un pedido?

    Realizar un pedido es muy sencillo:

    1. Elige la camiseta que le gusta, selecciona la talla y le das a comprar.

    2. Rellena los datos que te pide en la pantalla de pagos, realiza el pago con tarjeta o mediante contra-reembolso (pago en efectivo al recibir el pedido) y le das a finalizar pedido.

    3. Te llegará un email con los detalles del pedido.

    4. En 1 o 2 días laborables te llegará el pedido a domicilio.

    How can I track my order?

    Once we send your order, you will receive an email confirming the shipment. The following day, you will receive an email from GLS with the tracking details, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped, or you may have entered an incorrect email when placing the order. If you have any questions, feel free to contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    For faster communication, we recommend using WhatsApp.

    How can I contact you?

    You can contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    It's been more than 7 days, and I still haven't received my order. What can I do?

    If more than 7 days have passed and you have not received any updates on your order, please contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587
    For faster communication, we recommend using WhatsApp.

    Upon placing the order, I noticed that I’m missing some information. What can I do?

    Please contact us as soon as possible through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    I have placed the order and have not received a confirmation email

    If you have not received the confirmation email, it may mainly be due to two reasons:

    1. The email has been sent to your spam or junk folder.
    2. You entered an incorrect or incorrect email when placing the order.
      If you still have doubts, please contact us through the following methods:
      Email: info@palestino.store
      WhatsApp: +34 615 488 587
      For faster communication, we recommend using WhatsApp.

    Can the shirts be customized?

    No, the shirts are delivered without a number and without a name. Currently, we do not offer a customization service, we apologize for the inconvenience.