FAQs

Frequently Asked Questions:

●︎ How much does shipping cost?

Free shipping on orders over +49€


Shipping to Spain (Peninsula) costs 4.99€.
Shipping to Balearic Islands and Portugal costs 9.99€.
Shipping to the rest of Europe costs 12€.

●︎ How can I make an exchange or return?

To make an exchange or return, please contact us via:

WhatsApp: +34 615 48 85 87

Email: info@palestino.store

You have 30 days of WARRANTY.

●︎ Delivery times for orders.

Delivery times for Mainland Spain and Portugal are 1 to 2 business days (Saturdays and Sundays are not considered business days).

Shipping to the Balearic Islands is 2 to 4 business days.

Shipping to the rest of Europe is 3 to 5 business days.

●︎ Palestino product warranty.

Our t-shirts are of very good quality, breathable, comfortable for sports, and not too tight.

We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ●︎ How can I track my order?

    When we ship your order, you will receive an email notifying you that it has been sent. The next day, you will receive an email from GLS with the tracking information, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped or you might have provided an incorrect email when placing the order. If you have questions, you can contact us via:

    WhatsApp: +34 615 48 85 87 Email: info@palestino.store

    For faster communication, please use WhatsApp.

    ●︎ How can I contact you?

    You can contact us through the following methods:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ It’s been more than 7 days, and I still haven’t received my order. What should I do?

    If more than 7 days have passed and you haven’t received your order, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ I noticed that I missed some details when placing my order. What can I do?

    Please contact us as soon as possible via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ I placed my order but haven’t received a confirmation email.

    If you haven’t received the confirmation email, it’s likely due to one of two reasons:

    1. The email may have gone to your spam or junk mail folder.
    2. You may have entered an incorrect or erroneous email when placing the order.

    If you still have questions, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ Are the t-shirts personalized?

    No, the t-shirts are delivered without numbers or letters. Currently, we do not offer personalization services. We apologize for the inconvenience.

    Based on 423 reviews
    96%
    (407)
    3%
    (12)
    1%
    (3)
    0%
    (1)
    0%
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    415
    J
    Camiseta Palestino Arquero Portero verde 2025 / 2026
    Johan Ramirez
    Calidad increible!! free palestina

    Calidad máxima, super buen precio, muy RECOMEDADO!

    User picture User picture User picture User picture
    J
    Camiseta Negra Palestino Chile Oficial 2025 / 2026
    Johan Ramirez
    Camiseta super buena calidad, buen precio

    Una calidad excepcional, perfecta para llevar puesta, gran simbolismo, free palestina!

    User picture User picture User picture User picture User picture
    J
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Johan Ramirez
    Camiseta perfecta, super buena calidad.

    Una calidad excepcional, perfecta para llevar puesta, gran simbolismo, free palestina!

    User picture User picture User picture
    J
    Camiseta Sandia Palestino Conmemorativa 2025 / 2026
    Johan Ramirez
    La mejor camiseta del mundo

    Espectacular 😍
    Bien tejido, buena calidad, llegó rápido. Gracias!

    User picture User picture User picture User picture
    M
    Camiseta Fc Palestina Rosa
    Mahdieh Alsilawi
    Sehr schönes Trikot

    Das Trikot sieht wunderschön aus Qualität der auch echt klasse. Die Lieferung hatte paar Probleme aber sonst alles schön. Free Palästina

    User picture
    I
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Ivan Camiansqui Figueroa
    Encantadisimo

    La calidad muy buena, llego a los dos dias. 100% recomendable

    User picture
    D
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    David Vicente Navarro
    Rápido y de calidad

    Sorprendido gratamente por la rapidez en el envío, ha sido una compra magnífica. Además de un equipazo!

    User picture
    L
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Luis Carlos Valero
    Muy bien

    Llegó rápido y el producto es tal como esperaba.

    User picture
    M
    Camiseta Fc Palestina Rosa
    M.Á.O.M.
    Muy chula

    Me ha encantado. Sin problema de talla ni de ningún tipo.

    User picture
    L
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    L.A.F.
    Bonita camiseta y envío rápido

    Buena camiseta, bonita, de buen material, a buen precio y con envío rápido. 10/10

    User picture
    M
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Mamadou Mouctar Bah
    Perfecto

    Me queda buenísimo contento del pedido

    User picture
    L
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Lhoussaine El ouaaziki
    Siempre palestina

    Genial

    User picture
    L
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Luis Ignacio Pascual González
    Perfecta

    Calidad de 10, envio rapidísimo, les recomendaré a todos los que quieran apoyar a un gran club

    User picture User picture
    c
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    chedi Djebali

    perfecto !

    User picture
    S
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Santiago Cardona franco
    Brutal

    Está muy bonita la camiseta 👊 y el envío fue rápido, gracias

    User picture
    S
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Samir Hannous
    Recomendables!!

    Página recomendable , envío rápido y buena calidad de las camisetas

    User picture User picture User picture
    F
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Felipe Massiamo
    Muy contexto con la compra

    Es muy difícil conseguir estas camisetas de palestino. Muy contento con la compra buena oferta

    User picture
    W
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Warda el khanous
    Me encantó la camiseta

    La camiseta es preciosa, queda espectacular, la tela de buena calidad , página recomendable gracias !

    User picture
    S
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Samir Souleiman
    Free Palestina Libre !!!!

    Me encanta la camiseta
    Talla perfecta 👌👌

    User picture User picture User picture
    F
    Camiseta Palestino Chile Oficial Tercera Celtic 2024 / 2025
    Francisco Javier de León Ramírez
    Gracias

    Todo genial, en forma y tiempo. El jersey muy bello

    Á
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Ángel M GFernández

    Una locura de camiseta

    J
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Jacob Antonio Sans
    Perfecta

    Era la primera vegada que comprava i molt content.

    L
    Camiseta Palestino Chile Oficial Local 2025 / 2026
    Luke Vianna
    Servicio exemplar

    Llegó en 3 días y la camiseta perfecta. Aunque quisiera quejarme de algo no sería capaz

    R
    Camiseta Palestino Chile Oficial Visitante Negra 2024 / 2025
    Riccardo Malerba
    BELLISSIMA!!!!

    Ho comprato maglia e pantaloncini bellissimi e bello anche il tessuto.

    I
    Camiseta Palestino Chile Oficial Local 2024 / 2025
    Iratxe Zendegi

    Todo ok

    FAQ

    How much does the shipping cost?

    Free shipping on orders over +49€


    Shipping to Spain (Peninsula) costs 4.99€.
    Shipping to Balearic Islands and Portugal costs 9.99€.
    Shipping to the rest of Europe costs 12€.

    How can I make an exchange or a return?

    Yes, to make an exchange or return, contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    You have 30 days WARRANTY.

    Delivery time for orders

    Delivery times on the Peninsula (Spain and Portugal) are 1 to 3 business days, weekends are not considered business days.

    Shipments to the Balearic Islands take 2 to 4 business days.

    Shipments to the rest of Europe take 3 to 5 business days.

    Warranty for 'Palestino' products

    Our t-shirts are of high quality, breathable, comfortable for sports, and not too tight.

    We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ¿Cómo puedo realizar un pedido?

    Realizar un pedido es muy sencillo:

    1. Elige la camiseta que le gusta, selecciona la talla y le das a comprar.

    2. Rellena los datos que te pide en la pantalla de pagos, realiza el pago con tarjeta o mediante contra-reembolso (pago en efectivo al recibir el pedido) y le das a finalizar pedido.

    3. Te llegará un email con los detalles del pedido.

    4. En 1 o 2 días laborables te llegará el pedido a domicilio.

    How can I track my order?

    Once we send your order, you will receive an email confirming the shipment. The following day, you will receive an email from GLS with the tracking details, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped, or you may have entered an incorrect email when placing the order. If you have any questions, feel free to contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    For faster communication, we recommend using WhatsApp.

    How can I contact you?

    You can contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    It's been more than 7 days, and I still haven't received my order. What can I do?

    If more than 7 days have passed and you have not received any updates on your order, please contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587
    For faster communication, we recommend using WhatsApp.

    Upon placing the order, I noticed that I’m missing some information. What can I do?

    Please contact us as soon as possible through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    I have placed the order and have not received a confirmation email

    If you have not received the confirmation email, it may mainly be due to two reasons:

    1. The email has been sent to your spam or junk folder.
    2. You entered an incorrect or incorrect email when placing the order.
      If you still have doubts, please contact us through the following methods:
      Email: info@palestino.store
      WhatsApp: +34 615 488 587
      For faster communication, we recommend using WhatsApp.

    Can the shirts be customized?

    No, the shirts are delivered without a number and without a name. Currently, we do not offer a customization service, we apologize for the inconvenience.