FAQs

Frequently Asked Questions:

●︎ How much does shipping cost?

Free shipping on orders over +49€


Shipping to Spain (Peninsula) costs 4.99€.
Shipping to Balearic Islands and Portugal costs 9.99€.
Shipping to the rest of Europe costs 12€.

●︎ How can I make an exchange or return?

To make an exchange or return, please contact us via:

WhatsApp: +34 615 48 85 87

Email: info@palestino.store

You have 30 days of WARRANTY.

●︎ Delivery times for orders.

Delivery times for Mainland Spain and Portugal are 1 to 2 business days (Saturdays and Sundays are not considered business days).

Shipping to the Balearic Islands is 2 to 4 business days.

Shipping to the rest of Europe is 3 to 5 business days.

●︎ Palestino product warranty.

Our t-shirts are of very good quality, breathable, comfortable for sports, and not too tight.

We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ●︎ How can I track my order?

    When we ship your order, you will receive an email notifying you that it has been sent. The next day, you will receive an email from GLS with the tracking information, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped or you might have provided an incorrect email when placing the order. If you have questions, you can contact us via:

    WhatsApp: +34 615 48 85 87 Email: info@palestino.store

    For faster communication, please use WhatsApp.

    ●︎ How can I contact you?

    You can contact us through the following methods:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ It’s been more than 7 days, and I still haven’t received my order. What should I do?

    If more than 7 days have passed and you haven’t received your order, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    ●︎ I noticed that I missed some details when placing my order. What can I do?

    Please contact us as soon as possible via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ I placed my order but haven’t received a confirmation email.

    If you haven’t received the confirmation email, it’s likely due to one of two reasons:

    1. The email may have gone to your spam or junk mail folder.
    2. You may have entered an incorrect or erroneous email when placing the order.

    If you still have questions, please contact us via:

    Email: info@palestino.store

    WhatsApp: +34 615 488 587

    For faster communication, please use WhatsApp.

    ●︎ Are the t-shirts personalized?

    No, the t-shirts are delivered without numbers or letters. Currently, we do not offer personalization services. We apologize for the inconvenience.

    Based on 1204 reviews
    96%
    (1155)
    3%
    (39)
    1%
    (8)
    0%
    (2)
    0%
    (0)
    Se corresponde con las fotos

    Se corresponde con las fotos, buena calidad y entrega dentro de plazo. Recomendable 100%

    Se corresponde con las fotos

    Se corresponde con las fotos, buena calidad y puntuales en la entrega. Recomendable 100%

    Segunda vez que compro.

    Segunda vez que compro,la primera vez compré la camiseta conmemorativa de la sandía y ahora entre otras la edición del Celtic y no fue menos que la primera.Envio rapidísimo y camisetas perfectas.Recomendable totalmente.

    Me encanto la camiseta super rápido y buenísima

    Me encanto la camiseta super rápido y buenísima atención 🤍

    Increíble!

    La camiseta es bonita y sobria, muy llevable. Los acabados son de primera calidad: material, estampados,etc. La selección Palestina la usó en Barcelona, y estuve en el campo, así que fantástico!

    Todo perfecto

    Todo perfecto,bonita camiseta,buena calidad y rapidez de envío,gracias.

    Hermosa. Excelente calidad.

    Hermosa. Primera calidad. Los colores son aún más vibrantes en persona.

    Good quality

    Good quality tshirt

    Todo perfecto

    Todo perfecto, viva palestialibre

    J
    Camiseta Fc Palestina Negra 2025
    Javier Encinas Ballesteros
    Muy chula

    Tan chula como en las imágenes. Talla perfecta.

    We stand with Palestine 🇵🇸

    Die Trikots sind genau so schön wie abgebildet. Die Verarbeitung, Qualität des Drucks und die Wertigkeit des Materials entspricht zwar nicht ganz dem, was wir von deutschen Vereins- oder Nationalmannschaftstrikots gewohnt sind - dafür kosten sie aber auch viel weniger und sehen wirklich gut aus.

    Estupendo

    Estupendo, tallaperfects, buena calidad, bonito diseño.

    Buen

    Buen material

    Excelente calidad

    Excelente calidad.
    Ajustada de talla. Cómo un guante.

    Buena calidad de la camiseta

    Buena calidad de la camiseta

    V
    Camiseta Fc Palestina Negra 2025
    Virginia Larrea Bastida
    no tengo nada malo que decir

    no tengo nada malo que decir. El pedido llegó en tiempo y forma. Las camisetas excelentes.

    Calidad de 10

    La compre para un regalo y quedé súper bien, la calidad de la camiseta es excelente, me gusto mucho

    Excelentes camisetas

    Excelentes camisetas, muy buen servicio de entrega.

    Camiseta preciosa

    Camiseta preciosa, se nota calidad al tacto, y a muy buen precio. Todo genial.

    me ha encantado el lote por el precio que me ha costado

    me ha encantado el lote por el precio que me ha costado. Mi bandera ya esta colgada en mi balcón.

    FAQ

    How much does the shipping cost?

    Free shipping on orders over +49€


    Shipping to Spain (Peninsula) costs 4.99€.
    Shipping to Balearic Islands and Portugal costs 9.99€.
    Shipping to the rest of Europe costs 12€.

    How can I make an exchange or a return?

    Yes, to make an exchange or return, contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    You have 30 days WARRANTY.

    Delivery time for orders

    Delivery times on the Peninsula (Spain and Portugal) are 1 to 3 business days, weekends are not considered business days.

    Shipments to the Balearic Islands take 2 to 4 business days.

    Shipments to the rest of Europe take 3 to 5 business days.

    Warranty for 'Palestino' products

    Our t-shirts are of high quality, breathable, comfortable for sports, and not too tight.

    We offer a 30-day WARRANTY because we are confident in the quality of our products.

    ¿Cómo puedo realizar un pedido?

    Realizar un pedido es muy sencillo:

    1. Elige la camiseta que le gusta, selecciona la talla y le das a comprar.

    2. Rellena los datos que te pide en la pantalla de pagos, realiza el pago con tarjeta o mediante contra-reembolso (pago en efectivo al recibir el pedido) y le das a finalizar pedido.

    3. Te llegará un email con los detalles del pedido.

    4. En 1 o 2 días laborables te llegará el pedido a domicilio.

    How can I track my order?

    Once we send your order, you will receive an email confirming the shipment. The following day, you will receive an email from GLS with the tracking details, where you can manage the delivery. If you have not received the GLS email, it may be because the order has not yet been shipped, or you may have entered an incorrect email when placing the order. If you have any questions, feel free to contact us via:
    WhatsApp: +34 615 48 85 87
    Email: info@palestino.store
    For faster communication, we recommend using WhatsApp.

    How can I contact you?

    You can contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    It's been more than 7 days, and I still haven't received my order. What can I do?

    If more than 7 days have passed and you have not received any updates on your order, please contact us through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587
    For faster communication, we recommend using WhatsApp.

    Upon placing the order, I noticed that I’m missing some information. What can I do?

    Please contact us as soon as possible through the following methods:
    Email: info@palestino.store
    WhatsApp: +34 615 488 587

    I have placed the order and have not received a confirmation email

    If you have not received the confirmation email, it may mainly be due to two reasons:

    1. The email has been sent to your spam or junk folder.
    2. You entered an incorrect or incorrect email when placing the order.
      If you still have doubts, please contact us through the following methods:
      Email: info@palestino.store
      WhatsApp: +34 615 488 587
      For faster communication, we recommend using WhatsApp.

    Can the shirts be customized?

    No, the shirts are delivered without a number and without a name. Currently, we do not offer a customization service, we apologize for the inconvenience.